Privacy Policy

Welcome to the Cookie and Privacy Policies of the Lexica Website and Mobile Application (the "Policies"), which is construed to be a binding agreement between you, the User, and Lexica which runs and administers the Platform which runs on the domain https://www.lexica-english.com/ and the Mobile Application (altogether for purposes the "Platform"). Through your access to the Platform, you agree with these policies and the manner in which we treat your personal information, gathered as determined in these policies. Lexica has set out these policies for Users to know and understand how the information is collected from them, managed, and how it is collected. In case of any requests, observations, questions or other feedback, or personal data removal, please contact us by sending an email to lexicateam@lexica-english.com.

ALL THE DEFINITIONS AS WELL AS TERMS AND CONDITIONS OF THE TERMS OF USE AVAILABLE ON THE WEBSITE APPLY TO THIS SET OF POLICIES. WE RECOMMEND THAT ALL USERS READ THESE POLICIES CAREFULLY AND REGULARLY, TO REMAIN INFORMED OF HOW THE INFORMATION WHICH IS COLLECTED FROM THEM IS HANDLED. IN CASE YOU DO NOT AGREE WITH HOW THE PERSONAL INFORMATION IS COLLECTED AND/OR HANDLED, WE STRONGLY RECOMMEND THAT YOU CEASE ALL USE OF THE SERVICES AND DO NOT FURTHER ACCESS THE PLATFORM.

1. COLLECTED INFORMATION
Whenever a User visits, engages, registers or enters the Platform available on the Website and the Mobile Application, we may collect different types of information:

1.1. Generic Information

This is information we gather from Users in an automated fashion and they remain anonymous to us, and we can't identify them personally. This may be done either by the collection of a simple visit or specific preferred browsing activity on the site. At times, this also may be done through a third-party service, such as analytics and other similar tools. Also, this may be done by the use of Server Logs and/or Cookies. THIS SITE USES COOKIES. You hereby state to understand that cookies are used as part of the gathering of generic information of you, and that they will be stored on the device you use to access the Platform, unless you disallow, prevent or otherwise block it. To understand more about what a cookie is, does, and how to disallow the use of cookies, please visit allaboutcookies.org where you will be able to find relevant information on the subject of both cookies and the collection of data derived from their use.

1.2. Personal Provided Information

When you access and log into the Platform, you may share personal data with us willingly, which may be stored on our services. Such information may include, but is not limited to:

a. Email Address.
b. Gender.
c. Names.
d. Age/Birthdays.
e. Languages Spoken.
f. Payment method information.
g. Mobile and/or Telephone Number.
h. Details of transactions or interactions with the Tutors.
i. Profile Picture
j. Other information which may from time to time be required by Lexica.

1.3. Provider information

When Service Providers register on the Platform, they shall disclose information such as the services they offer, licenses, and other business-related information. This includes details related to resources they provide or engage with in the Find Your Tutor section. This is not information which will be used for anything other than to be used on the Platform for the Services available thereon, and for clients and service providers to be connected.

2. USE OF THE GATHERED INFORMATION

The collected information of Users is primarily used by Lexica for running functionalities and features of the Platform, mainly to allow its users to access services, connect clients and service providers, and offer the Services, as made possible through the available online forms through the Platform. The collected information may also be used by Lexica to better understand the behaviour of users thereon and to implement new features to it. Occasionally Lexica may use the collected information to contact Users at their contact address, to present them with changes or other information and options related to the Platform's related topics, products, and/or services. The collected data of Users is not meant to be sold or shared with a third party at any time, unless by a legal order or subpoena, to which Lexica must legally comply with.

3. PROTECTION OF YOUR INFORMATION

Regarding the security of Users' information and data, Lexica intends to make reasonable efforts to protect its servers and databases, using third-party security and encryption software to protect and attempt to keep the confidentiality and privacy of User's information and personal data. Even so, the User hereby agrees and acknowledges that the internet is not a safe place or Platform, and that no website or mobile application is 100% safe, despite any efforts to prevent breaches or attacks. Therefore, the User states to understand that, despite Lexica's best efforts, information may from time to time be accessed by any means or breach or shared or used in any way, or that such malicious parties may deposit any sort of malware or malicious software on our servers and which Lexica does not have knowledge of.

The aforementioned does not count towards breaches done to any kind of account, and unauthorised access to the device used by User to access the Platform.

From time to time, parts of your information may be processed by a third party; such party shall be obligated to uphold these Policies, to protect the sensitive and personal data of Users of the Platform, in the same proportion or better manner than Lexica does. One such party is cal.com, our calendar booking system, which you may find its updated Privacy Policy here: https://cal.com/privacy

Please review its updated Privacy Policy carefully. If you have questions, please check out the rest of its Privacy Center and/or contact cal.com.

4. NOTICES

User accepts and authorises Lexica to send User notices to the reported email addresses, obtained through their registration, regarding any changes to these Policies, the Terms of Use, and other information relevant to Users, such as other changes or services which may become available on the Platform.

5. CHILDREN' PRIVACY

Lexica and/or any of its affiliates do not knowingly gather information from minors. The content of this Platform is not specifically targeted to exclusively adults; however, a Payment Method may be required to make payments. If anyone finds out that we have collected, without us knowing it, the information or data of children of the age of 17 or less, please send us an email to the stated email address in the first paragraph of these Policies.

6. CHANGES TO THESE POLICIES

Lexica may amend, change, or update these Policies from time to time, to either improve this section, or make Lexica more law compliant, following any changes or innovations to applicable law. You are required upon acceptance of these Policies to frequently visit this section or part of the Platform, to be notified of any changes. You waive all rights to be noticed of such changes, besides our noticing you in this section, and sending you an email to inform you of these changes, amendments, and/or updates. Notwithstanding the aforementioned, Lexica may make reasonable efforts to give you notice of the change of these Policies.

7. GENERAL DATA PROTECTION REGULATION

If you are a Citizen of the European Union or the EEA, including for the purposes of these policies the United Kingdom, this Section shall apply to You and grant you additional rights regarding the collected data.

7.1. Principles pursued

a. As suggested by the GDPR, the amount of collected data has been kept to the minimum, and just suffices what Lexica needs to satisfy the Services;

b. Lexica shall inform you at your provided e-mail address of any changes made to this section or to these policies;

c. The system shall require you to affirmatively consent with these policies and the terms of service of Lexica when you report you come from a EU member country or the United Kingdom

d. As soon as Lexica becomes certain of a data breach, we will send out an email informing about such breach.

7.2. Rights conferred

You may send an email to lexicateam@lexica-english.com to reasonably exercise any of the following rights:

a. You may at any time require access to the data collected from you by Lexica;

b. You may request that the collected data be deleted pursuant to your right to be forgotten;

c. You may require that your collected data is transferred to you in a digital and readable format, and, if technically possible and feasible, the collected data be transferred to a different data collector, if such bridge where also technologically available;

d. You may require rectification regarding any information collected from you which contains mistakes or has been misconstrued.

Kindly allow our staff to respond to you in a reasonable amount of time for any email sent to the aforementioned address, for any of the rights considered in this Section 7.